The app will only work on an Android device if it has Android OS version 6 and above.
You can easily check which OS version your device runs by following these steps:
Step 1: Open your phone's menu. Tap 'System settings'
Step 2: Scroll down towards the bottom and select 'About device' from the menu.
Step 3: Select 'Software info' from the menu.
Step 4: The OS version of your device is shown under 'Android Version'
If your Android Version is less than 6 you will need to update your phone to the latest version to download the app. Click HERE to find a list of devices that do not support Android 6.
For more info on device compatibility, simply click the chat button in the bottom right corner of your screen and we will be happy to help.