A positive workplace culture is key to encouraging care workers to refer their connections to join your team.
In this recording recruitment and retention expert, Neil Eastwood shares the essential components of a great workplace experience, including simple tips to build a powerful referral culture.
Key takeaways
New starters get a sense of whether your organisation is the right fit for them in the first few hours of their first day - make your welcome amazing!
Relationships with supervisors drive staff happiness or turnover - Soft skills are your Supervisor’s superpower
Leadership style is particularly sensitive in the care sector - Give your leaders the right tools to develop a culture that retains all staff demographics
Learn more from your employees - How can you adapt your welcome to make it amazing? Do they feel supported by their managers? Is there anything you can do differently?
Resources
Slides from the session - Care Friends Building a Referral Culture.pdf
Compassionate Leadership by Michael A. West - improving leadership skills in healthcare
PHI coaching overview - PHI-CoachingOverview 7.pdf
The PHI coaching approach to supervision - coaching supervision workbook (1).pdf
Peer mentoring guide - WorkforceStrategies2 Introducing Peer Mentoring.pdf
What's next?