Advice and answers from the Support Team
Setting Up and Launching Care Friends
How to set up your portal and plan a successful launch
Creating, adding and managing jobs
How to write a great job ad, plus support for managing your jobs area
Managing candidates
Everything you need to know about managing the candidate area
Authorising and inviting staff to use the app
How to authorise and invite staff to use the app
Payment requests
Support for managing payment requests
Bonus points
Everything you need to know about the bonus points feature
Notifications
Support for sending notifications
Managing admin users
Support for adding and managing admin users
Managing app users
How to manage app users including deactivating leavers and removing points
Organisation details and settings
Support for checking and editing scheme rules, company details, points and settings.
Leaderboard
How to customise and export the portal leaderboard and how to anonymise the in-app leaderboard
Sites
How to add sites to your portal
Mobile app
Everything you need to know about using the mobile app
Success
Tips and advice on app growth
Role specific guides
A round up of our top tips and tricks to help you get the most out of Care Friends/ Work Friends
15 minute clinics
Bitesize videos covering best practice tips to maximise your Care Friends results
