Advice and answers from the Support Team
Setting Up and Launching Care Friends
How to set up your portal and plan a successful launch



Creating, adding and managing jobs
How to write a great job ad, plus support for managing your jobs area



Managing candidates
Everything you need to know about managing the candidate area



Authorising and inviting staff to use the app
How to authorise and invite staff to use the app


Payment requests
Support for managing payment requests


Bonus points
Everything you need to know about the bonus points feature


Notifications
Support for sending notifications

Managing admin users
Support for adding and managing admin users


Managing app users
How to manage app users including deactivating leavers and removing points



Organisation details and settings
Support for checking and editing scheme rules, company details, points and settings.



Leaderboard
How to customise and export the portal leaderboard and how to anonymise the in-app leaderboard


Sites
How to add sites to your portal


Mobile app
Everything you need to know about using the mobile app



Success
Tips and advice on app growth

Role specific guides
A round up of our top tips and tricks to help you get the most out of Care Friends/ Work Friends


15 minute clinics
Bitesize videos covering best practice tips to maximise your Care Friends results

