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Setting Up and Launching Care Friends

How to set up your portal and plan a successful launch

Creating, adding and managing jobs

How to write a great job ad, plus support for managing your jobs area

Managing candidates

Everything you need to know about managing the candidate area

Authorising and inviting staff to use the app

How to authorise and invite staff to use the app

Payment requests

Support for managing payment requests

Bonus points

Everything you need to know about the bonus points feature


Support for sending notifications

Managing admin users

Support for adding and managing admin users

Managing app users

How to manage app users including deactivating leavers and removing points

Organisation details and settings

Support for checking and editing scheme rules, company details, points and settings.


How to customise and export the portal leaderboard and how to anonymise the in-app leaderboard


How to add sites to your portal

Mobile app

Everything you need to know about using the mobile app


Tips and advice on app growth

Role specific guides

A round up of our top tips and tricks to help you get the most out of Care Friends/ Work Friends

15 minute clinics

Bitesize videos covering best practice tips to maximise your Care Friends results