In order for a new member of staff to use the Care Friends app, they need to be pre-registered on your portal by adding their name, email address, mobile number and site (if applicable).

Want to add multiple staff members at once? Click here to learn how to pre-register multiple staff members to use the Care Friends app.

This short video will show you how to pre-register one staff member and send them an invite to download the app:

How to pre-register a new member of staff - a step-by-step guide:

Step 1: From your portal dashboard click on 'App users':

Step 2: Click on 'Manage':

Step 3: Click on the red 'Add Invitees' button:

Step 4: Enter the staff member details and click on 'save':

Step 5: The new staff member will now appear in the authorised user list and they will be able to download and log into the app if they choose to.

You can also send a text and email invite to this user by ticking the box next to their name and selecting 'invite' at the bottom of the screen.

I hope you have found this helpful, if you have any questions please get in touch by clicking on the chat icon in the bottom right of your screen.

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