Skip to main content

How to upload a missing date

How to add a date to your app users record that don't have a DOB listed.

Written by Lou Turner
Updated over 2 weeks ago

Want to set up automated bonus points for staff birthdays or work anniversaries, but missing data? No stress! There are two ways to update this. Follow the steps below to learn more.

❗Please note: For the automation to work correctly, the relevant data needs to be included in your app user's records. Please update this and include any new user's start date and/or DOB.

Step 1: To find out how many users need updating on your portal, simply hover over the red information icon to the right of the automation:

Step 2: Click the link to download a list of users with the relevant data missing:

If you have multiple users needing updating, complete the empty cells in the download, then save as a CSV file:

Step 3: Attach the CSV file and email it to [email protected], and we can update this for you 🤩

If you have single users needing updating, or wish to do this yourself:

Step 1: To find out how many users need updating on your portal, simply hover over the red information icon to the right of the automation:

Step 2: Click the link to download a list of users with the relevant data missing:

Step 3: Head to app users on the left-hand side:

Step 4: Locate the user you wish to update, then click the three-dot icon and edit user:

Step 5: Enter the missing data as below:

Step 6: Click update:

And that's it! Your users' details will be saved, and the automation will send out bonus points to the users on the dates entered 🤩

Did this answer your question?