Care Friends

Em Powell

Lou Turner

How to manage app users including deactivating leavers and removing points

Managing app users

How to update the name, email address, mobile number or payroll indicator of an app user.

Updating the personal details of a registered app user

How to check and edit the name, email address, mobile number or site of a staff member to help them login to the app for the first time

Edit an 'authorised' or 'invited' app user's details

This guide will take you through how to edit an app user's site.

Changing an app user's site

Editing an app users account

Removing points

How to view a breakdown of an app users points

Points breakdown-  a guide for admin users

Ways to award points to app users who are yet to register for the app.

Awarding points to unregistered users

Managing Points

What the various statuses mean in the manage app user tab.

App User Statuses Explained

A step by step guide to managing app users who have left your organisation

How to manage leavers

App user statuses

Go to Care Friends UK

Go to Care Friends AUS

Go to Work Friends UK

Go to Work Friends NL

Find answers and get help from Intercom Support and Community Experts

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