This feature can be used if you are wanting to cash in all or some points for an app user, multiple users, all users or all users at a specific site.

Creating a payment request on behalf of an app user - a step by step guide:

Step 1: Head to the payments section of your portal and click on 'Add request':

Step 2: Click on the drop-down menu and select if you would like to make a request for one user, multiple users or all users at a site or organisation:

Step 3: For single users or multiple users, select the users from the drop-down list.

Step 4: From the 'Amount' drop-down menu select 'All' to cash in all points. Alternatively, you can specify an amount by selecting 'Specify' and then entering the number of points in the field that appears

Step 5: Click on 'Add':

The payment request will now appear in the payment list and the app user will receive the following notification:

If you need any support with creating a payment request or anything else, please click the chat icon in the bottom right corner of your screen.

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