When you add an admin user they will be sent an email with their login details. If the link has expired, you can easily re-send them a new link.

Step 1: Head to the settings area of your portal and then make sure you are on the portal users page:

Step 2: Find the relevant admin user from the list and click on the 3 dot menu icon:

Step 3: Select 'Send log-on' from the menu:

Step 4: Once the log-on email has been sent you will receive a confirmation message. Click 'OK' to finish:

That's it! The admin user will then receive a new email with a log-in link.

If you have any questions regarding this feature or anything else, please get in touch by clicking on the chat icon in the bottom right of your screen.

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