Deleting your account in-app

How to delete your account from the app

Lou Turner avatar
Written by Lou Turner
Updated this week

If you're looking to delete your Care Friends or Work Friends account, due to leaving an organisation or wanting to open an account with your new organisation, you can do so in-app in just a few clicks.

šŸ’”Top Tip! If you have points left on your Care Friends or Work Friends account, we advise speaking to your employer before deleting your account as your points will be discarded when the account is deleted.

Step 1: On the home screen, click the person icon at the top left side of your screen:

This will take you to your profile.

Step 2: Scroll down the list and click on ā€˜Delete my account'

Step 3: A pop-up will appear confirming your action. This will advise that all activity and points will be removed, if you are sure- select ā€˜Delete accountā€™.

āš ļø Once your account has been deleted this action cannot be reversed āš ļø

And thatā€™s it, all bonus/referral activity, along with your points will be removed and your Care Friends or Work Friends account will be closed.

ā—Our app privacy policy can be found here: https://carefriends.co.uk/appprivacy

If you change organisation and wish to register to use the app again (we hope you do! šŸ¤—) Just let your new manager know and they will be able to organise this for you.

We hope this helps! If you have any questions on this or anything else, click the green chat icon in the bottom right of the screen and we will be happy to support you.

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