In order for an image to look its best and for the advert to upload successfully, it needs to be under a maximum size of pixels (1200 x 628px) Check out our tips below to adjust the image size in just a few clicks.
For Windows Users
Step 1: Open the image in 'photos'
Step 2: Right-click on the image or click on the three-dot icon in the top toolbar above your image and select 'Resize image'
Step 3: In the 'Resize image' modal, select ‘Pixels’. Next, type 1200 or less into the 'width' field and 628 or less in the 'height' field, then click 'Save'.
The image has now been re-sized, and can now be included in your advert. Click HERE for a guide on adding an advert to your portal to share on the app.
For Mac Users:
Step 1: Open the Image, click ‘tools’ at the top of the page then click ‘adjust size’
Step 2: Check units are listed as pixels, as this is the format needed
Step 3: Enter dimensions between 1200 and 628 in the relevant fields and click ‘OK’
Step 4: Click ‘File’ in the top left and then ‘save’
The resized image has now overwritten the previous image. This can now be added to your advert. You can find a handy guide on adding an advert to the portal HERE.
We hope you found this guide useful. If you need any further assistance just click on the green chat icon in the bottom right of the screen and we will be happy to help.
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