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Viewing automated candidate email templates
Viewing automated candidate email templates

How to preview automated email templates from within the portal

Lou Turner avatar
Written by Lou Turner
Updated over 3 months ago

You can now view the automated emails sent to your candidates.

There are two emails which are sent to candidates depending on the settings of the job applied for:

  • Unfortunately, your application cannot be processed - this is sent if the role has auto-rejection for overseas candidates turned on and the candidate answers no to having permission to live and work in the country (click HERE to find out more)

  • Candidate expresses interest - this is sent to all candidates who are not auto-rejected.

Step-by-step guide:

  1. Click Settings at the bottom left then Templates:

  2. Click the three-dot icon then preview:

    From here, you can now review the email templates sent out to any candidates who express interest in a role, or who are automatically rejected subject to your application criteria:

Want to be able to edit the content of these emails? If you are on our Select plan then click HERE to find out how 🤩.

If you'd like to find out more about the Select plan, click on the chat icon in the bottom right of the screen and we will be happy to discuss this with you.

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