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Managing candidates
Everything you need to know about managing the candidate area
Manually adding a candidateHow to add candidates to your portal if the referral was made verbally
Adding and viewing candidate notesHow to add and edit candidate notes
Filtering and exporting candidate dataHow to filter and export data from your candidate area
Managing overseas candidatesHow to edit your jobs to screen overseas candidates
Candidate contact details validationA guide on candidate contact verification
Edit candidate detailsHow to edit a candidate's contact details, new to care status, role or referrer.
How to undo a candidate updateA simple step-by-step guide to undoing the last update in a candidate's progress
Changing the date of a candidate updateBack-date or edit the date of a candidate milestone
Moving a candidate out of the archiveIncorrectly archived a candidate? Had a candidate get back in touch and needing to move them back into live? This article will show you how.
How to delete a candidateHow to submit a request to have a candidate deleted from the system.
Duplicate candidatesHow to handle multiple expressions of interest from the same candidate.
Candidate initial response timesHow the initial response time markers work and how to view candidates that are overdue for initial contact
Viewing candidates that are overdue for initial contactHow to view and export a list of candidates that have not been contacted within one working day of submitting their expression of interest
Managing the candidate initial response times weekly summaryA guide to the weekly summary of candidate initial response times and how to turn this feature on and off.
Managing email notification recipients for new expressions of interestHow to add or remove admin users who receive email alerts when new candidates submit an expression of interest in a job.
Managing email notifications for new starters reaching their retention milestoneHow to add or remove admin users from the email notifications that are sent when new starters are due to reach their retention milestone