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Include All Staff in Care Friends
Include All Staff in Care Friends

Everyone can join Care Friends—even without a smartphone! Manage referrals in one place and ensure all staff get rewarded.

Lou Turner avatar
Written by Lou Turner
Updated over 4 months ago

Do you have staff that don't have smartphones? Or maybe they do but they're not tech savvy and struggle to use them? Are you juggling two different referral processes because of these staff?

We hear you! The solution to these challenges has arrived and the Care Friends app is now more inclusive than ever!

This means that if a member of staff can't download the Care Friends app, but they have friends or family that share your values and are great candidates, they can make referrals and still get rewarded through Care Friends. Plus you can give them bonus points too.

For admin users, recruiters and managers, this also means that you can manage all referrals in one place! You are busy enough without trying to remember where that one verbal referral got to, who referred them and how much the staff member is owed, so follow the instructions below to streamline your referrals by bringing them all into one place.

To ensure staff get their well-earned points (and to make your life easier!), follow these simple steps:

  • Authorise staff to use your Care Friends app (CLICK HERE for instructions)

  • Add any verbal referrals to your portal (CLICK HERE for instructions), then move the candidates through the referral process as usual

  • Award bonus points as normal (CLICK HERE for instructions)

  • When the colleague wishes to cash in their point create a payment request on their behalf (CLICK HERE for instructions). Their points can be managed in the usual way through payroll.

That's it! Everyone is able to take part in Care Friends, plus all of your referrals and staff bonuses are together in one place, easier to report on and auditable. It's a win-win for everyone 🙌

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