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Advice and answers from the Care Friends Team
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send invitations
Sending
invitations
to download the app
Learn how to
send
Care Friends
invitations
to your staff by email and SMS… Once you have authorised your staff to use the app, you have the option to
send
them
invitations
to download… According to our registration data, the best times to
send
invitations
(in order of most popular time
Written by
Nicola Ricketts
Updated over a week ago
Boosting uptake and increasing referrals
NEW Award bonus points to staff before they have registered - the system will automatically
send
… NEW App users can now share the app with a colleague - simply head to settings > share the app
Send
…
invitations
(and automated reminders) by text and/or email in just a couple of clicks NEW resources
Written by
Nicola Ricketts
Updated over a week ago
Admin User Permissions
Send
and edit notifications… and edit notifications All portal users Schedule and
send
in-app notifications to app users… starters to the portal to give them access to the app Pre-authorise staff to use the app
Send
Written by
Em Powell
Updated over a week ago
Checking and editing your 'Primary User'
How to change who the app registration
invites
are sent from… As a default, the email address of your 'Primary User' will appear as the sender for all
invitations
… This primary user's email address will now appear as the sender for all app registration
invitations
Written by
Em Powell
Updated over a week ago
Using an
invite
link to allow staff to register for the Care Friends app
How to create and share a 'magic'
invite
link that allows staff to authorise themselves to use the app… sending this invite link to staff, it can also be incorporated into the process for new starters:
Send
… Sending
invitations
to download the app Authorising one new staff member to use the app How
Written by
Em Powell
Updated over a week ago
Management and admin guide
to recognise and reward your team for the fantastic work they do Engagement How to create and
send
… starter training sessions by authorising multiple new starters to use the Care Friends app Sending
invitations
Written by
Nicola Ricketts
Updated yesterday
Awarding points to non-app users
How to authorise staff to use the app Sending
invitations
to download the app How to manually
Written by
Em Powell
Updated over a week ago
Best times to
send
notifications
Sunday 7pm-8pm Monday 10am-11am Friday 10am-11am Now you know the best time to
send
Written by
Em Powell
Updated over a week ago
Authorise multiple staff members to use the Care Friends app
Need help? We are here to support you with your staff list upload. If you need help, please
send
a password-protected copy of your list to
[email protected]
and we'll take care of the rest!… It's a great idea to
send
out some pre-launch communications, find some ready-made examples HERE (UK… resources to support your launch and Care Friends growth - UK and ROI version or AUS version Sending
invitations
Written by
Em Powell
Updated over a week ago
Notifications: Create and
send
one-off, and repeat, push notifications & increase job shares by up to 300%!
How to create,
send
and schedule staff app notifications including how to set-up recurring daily, weekly or monthly notification campaigns… to
send
immediately or on a scheduled time and date: If you have selected to
send
the notification… to your admin account by clicking on '
send
preview to my number'
Written by
Em Powell
Updated this week