Care Friends

The table below explains what each status displayed in the manage app user tab means:

Need any support with managing app users? Simply click the chat button in the bottom right corner of your screen to get in touch with us.

<a href="http://support.carefriends.co.uk/en/articles/4521850-sending-invitations-to-download-the-app">How to invite staff to download the app</a>

<a href="http://support.carefriends.co.uk/en/articles/5323790-how-to-manage-leavers">How to manage leavers</a>

<a href="http://support.carefriends.co.uk/en/articles/4408130-authorise-one-new-staff-member-to-use-the-app">Authorise one new staff member to use the app</a>

- <a href="http://support.carefriends.co.uk/en/articles/4521850-sending-invitations-to-download-the-app">How to invite staff to download the app</a>
- <a href="http://support.carefriends.co.uk/en/articles/5323790-how-to-manage-leavers">How to manage leavers</a>
- <a href="http://support.carefriends.co.uk/en/articles/4408130-authorise-one-new-staff-member-to-use-the-app">Authorise one new staff member to use the app</a>

What the various statuses mean in the manage app user tab.

App User Statuses Explained

Go to Care Friends UK

Go to Care Friends AUS

Go to Work Friends UK

Go to Work Friends NL

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Track the progress of all tickets related to your company.

Tickets portal.

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Status	Explanation
	The staff members' details have been added to the system either by an admin user uploading them or by the staff members themselves using the magic invite link to register themselves. The staff member has yet to log into the app for the first time.
	The staff member has been sent an invitation to download the app but has yet to log into the app for the first time. Once the initial invite is sent the staff member will automatically be sent two further reminder messages. Hover your cursor over the status icon to see which reminder was last sent and when.
	The staff member has logged into the app, or a manual payment request has been made for this user. Click HERE for more information on this. Hover your cursor over the status icon to find out the date they registered.
	The staff member has been marked as leaving the company. Hover your cursor over the status icon to find out the date they were marked as a leaver.
	This staff member is a portal user who also has an app account. Details regarding account permissions can be found HERE.
	This user has been marked as deactivated. Hover your cursor over the status icon to find out the date they were marked as deactivated.